Community & economic development consulting

Evidence you can act on

End-to-end support for community and economic development initiatives, from insight to implementation to improvement.

WE ARE MAJOR, LLC helps organizations develop strategic plans, conduct surveys and needs assessments, build and manage initiatives, and evaluate programs across community and economic development.

Book a discovery call Capability statement
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Fieldwork in progress — a working session in a real room, natural light, people mid-thought at eye level.

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Research Outreach, surveys, interviews, focus groups, landscape scans, and needs assessments — community-centered, bilingual when needed, built to produce actionable insight. Surveys · Focus groups · Interviews · Outreach · Landscape scans · Needs assessments Explore Research → Plan Strategic plans, program plans, and initiative roadmaps grounded in evidence — theory of change through implementation plan. Strategic plans · Program plans · Roadmaps · Strategy · Partnerships · Engagement Explore Plan → Build The materials, tools, systems, and infrastructure needed to put ideas into practice — from worksheets and toolkits to dashboards and custom technology. Materials · Toolkits · Systems · Dashboards · Automations · Technology Explore Build → Manage Project management, coordination, launch support, operational structure, and hands-on management to move initiatives from plan to delivery. Implementation · Coordination · Operations · Launch · Delivery · Management Explore Manage → Measure Evaluation, performance tracking, and outcome monitoring through data collection, analysis, reporting, and learning agendas that improve initiatives in real time. Evaluation · Outcomes · Tracking · Monitoring · Data · Learning Explore Measure → Advise Turning findings into decisions through strategic guidance, reporting, presentations, recommendations, and ongoing advisory support. Advisory · Reporting · Presentations · Recommendations · Guidance · Strategy Explore Advise →

By the numbers

Placeholder figures — every published figure carries a source and a date

40+Engagements deliveredPlaceholder · source and date to be confirmed
2Languages, fieldwork run directlyEnglish and Spanish, in-house
15States worked inPlaceholder · source and date to be confirmed
2017Founded in MiamiCertified WBE and MBE

Service matrix

What each service delivers

Full detail →
ServiceScopeTypical deliverables
Research Surveys · Focus groups · Interviews · Outreach · Landscape scans · Needs assessments Surveys, Focus groups, Interviews Plan Strategic plans · Program plans · Roadmaps · Strategy · Partnerships · Engagement Strategic plans, Program plans, Roadmaps Build Materials · Toolkits · Systems · Dashboards · Automations · Technology Materials, Toolkits, Systems Manage Implementation · Coordination · Operations · Launch · Delivery · Management Implementation, Coordination, Operations Measure Evaluation · Outcomes · Tracking · Monitoring · Data · Learning Evaluation, Outcomes, Tracking Advise Advisory · Reporting · Presentations · Recommendations · Guidance · Strategy Advisory, Reporting, Presentations

Method

Mixed methods, named in every deliverable

Instruments, sample frames, languages, and dates go in the report — along with what the data could not tell us. Share of engagements using each method:

Interviews & focus groups88%
Surveys & instruments74%
Administrative & program data66%
Bilingual fieldwork61%
Landscape & document review52%

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Who we serve

Institutions that answer to someone

All audiences →
Government agencies Defined milestones, documented methods, bilingual capacity, and deliverables built for public accountability. Read more → Foundations & funders Not autopsies. Methods communities recognize themselves in; findings you can bring to your board. Read more → Corporations Needs assessments, landscape scans, and impact measurement that stand up to public scrutiny. Read more → Nonprofits & institutions Research, design, and strategy delivered alongside your team, and credible to the funders you answer to. Read more → CDFIs & economic development orgs Program design grounded in what borrowers and businesses actually face — with measurement your board and your funders can both use. Read more → Colleges, universities & SBDCs Curriculum and program design from a team that has run the centers — built so an instructor can pick it up on Monday. Read more →

Selected work

Real programs. Real outcomes.

View all work →
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Field interviews in a small-business district.

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Research · Government agencies Statewide small-business landscape scan Mapped 312 service providers across 14 counties; identified four coverage deserts serving 90,000 businesses. Read the case study →
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A board planning retreat mid-discussion.

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Plan · Nonprofits & institutions Three-year strategic plan for a community lender Rebuilt a stale strategic plan into 4 objectives with 11 measures; board adopted it unanimously. Read the case study →
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A cohort session mid-delivery, materials in use.

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Build · Colleges, universities & SBDCs Bilingual entrepreneurship curriculum and facilitator toolkit Built 12 weeks of bilingual curriculum and the facilitator toolkit behind it; 3 campuses now run it. Read the case study →

How we work

A proven process — not just billed hours

Every engagement begins with a discovery call and a clearly scoped plan, so you know exactly what you're getting. From there, every engagement follows the same five stages.

01 Discover We learn your goals, context, constraints, and the community you serve.
02 Assess We analyze what already exists and what the evidence actually says.
03 Develop We build the program, curriculum, strategy, or system around your objectives.
04 Activate We support active delivery and stand the work up.
05 Measure & Learn We measure outcomes that matter and feed them back.

Why Major

Most firms bring rigor or community credibility. We bring both — institutional-grade rigor and deep, on-the-ground experience, because we've actually built and run the programs we now help you design. We don't assume what communities need; we've worked inside them, and it shows in the work.

Lived practitioner experience.We have built and run programs ourselves — not just advised on them.
Senior attention.Founder-led engagements, not a leveraged pyramid.
Institutional-grade rigor.Mixed-methods research that methods leaders can stand behind and defend.
Decision-ready deliverables.Briefs, dashboards, and plans built to drive action — not sit on a shelf.

The rigor of an institution. The insight of the field.

Common questions

Before you get in touch

Every engagement begins with a discovery call and a clearly scoped plan, so you know exactly what you’re getting. From there the work moves through five stages: Discover, Assess, Develop, Activate, and Measure & Learn.

Registered as WE ARE MAJOR, LLC · FEIN 82-2939180 · CAGE 84SJ2 · DUNS 081296973. Certified WBE through WBENC and MBE through NMSDC. Full detail on Capabilities & Registrations.

Yes. Fieldwork is conducted directly, in English and Spanish, by our own team rather than subcontracted translators.

Yes. Most clients start with one of the six — Research, Plan, Build, Manage, Measure, or Advise — and add the next once it produces something they can act on. They hand off to each other; they are not sold as a bundle.

No. About as often we are brought into something already running — to evaluate it, rebuild the parts that aren’t working, or manage delivery while a team is short-staffed.

Start here

Tell us what you're trying to accomplish

Every engagement starts with a discovery call — no pressure, just a conversation about what you're trying to accomplish. You'll leave with a clear sense of how we'd approach it.